No. Reservations are not necessary for daytime tours, though you are welcome to purchase tickets in advance online. We also encourage advance purchase online or dockside if you desire to cruise a particular date and time and want to guarantee your seats aboard.

We do advise that you buy CHICAGO BY NIGHT! and 3D Fireworks Cruise tickets in advance – online or at the box office – as these tickets are extremely popular.

Online we accept Visa and MasterCard. At our dockside ticket office, we accept cash, Visa and MasterCard.

Beverages – including water, soda, canned cocktails, beer, and wine – are available for purchase on board. Please note, no outside alcoholic beverages are allowed.

Snacks - including small items such as chips, cookies, and nuts - are also available for purchase.

Please note that all ticket sales are final.

All of our Urban Adventure Cruise and Chicago By Night! tours pass through the Chicago River Lock System. Our guide/narrator gives a full explanation of the operation of the lock. You’ll feel the boat rise as you enter Lake Michigan and lower as you return to the River. Saturday departures for our 3D Fireworks Cruise also go through the Chicago River Lock.

Yes. Our cruises depart rain or shine. We have open and covered seating on board.

Yes, of course! There are "Heads" located on board as well as one lined with newspapers for your dog(s) during the Canine Cruises.

The safety of our guests and crew is our number one priority. After more than 80 years providing memorable cruises of the Chicago River and Lake Michigan for millions of guests, we are proud to say we have a perfect safety record.

All of our vessels are regulated, licensed and inspected by the United States Coast Guard (USCG) every year, and have undergone stability testing to ensure our guests are safe on their waterway experience. Our captains and deckhands go through an extensive training and drilling program that goes above and beyond the standards set by the USCG. Because we are committed to continuing education, we provide extra training every day to our crew.

If you have any questions about our safety training protocols or other concerns, please contact our Company Security Office Captain Tom Hacker at thacker@cruisechicago.com.

No. Luggage is not allowed aboard the Mercury vessels. Please leave your luggage at your hotel or check your bags in at a hotel near the dock (be sure to confirm in advance the ability for the hotel to accommodate you). Also, please be aware that all bags (purses, backpacks, etc.) are checked before boarding.

Yes, strollers may be brought aboard and will be folded and stored in the indoor salon for the duration of the cruise. They are not allowed on the deck. Please note, children must be removed from strollers before boarding.

In accordance with ADA guidelines, we welcome service dogs onboard. The service animal must be harnessed, leashed, or tethered while in public places unless these devices interfere with the service animal's work or the person's disability prevents use of these devices. Emotional support animals, pets and other animals not covered by the ADA are not permitted. All dogs are welcome on Mercury's Canine Cruise! Please visit the ADA's FAQ on service animals for further details. 

We love groups and would be happy to offer you a group discount if you would wish to reserve in advance! Please call 312-332-1368 or grouptours@mercurycruises.com for more information! 

Please note that we do not offer group discounts for our 3D Fireworks Cruise, but are happy to make a group reservation for full price! 

Boarding begins 15 minutes prior to scheduled departure time. Choose any seat - all offer a great view!

Children under 5 are always welcome free of charge, but do still require a ticket. Folded strollers may be brought on board. Children’s rates available for kids 5-15 years old.

At this time the Riverwalk does not offer any elevators. For those who need ADA ramps, you may access the Riverwalk via the ADA ramp at State Street and Wacker Drive within the Vietnam Memorial Park. Then just follow the Riverwalk to the East under the Michigan Avenue Bridge. Our Ticket Office is marked with a blue awning. Our stairway offers handrails, and shade from the sun. For guests needing special vehicle drop-off assistance, click here for Mobility Assistance directions.

For safety reasons, motorized scooters and electric wheelchairs cannot be accommodated aboard the ship. Guests who can transfer may use the company's manual wheelchair, based upon availability. Please note guests using manual wheelchairs must be accompanied by individuals who are capable of assisting/lifting the wheelchair over the boat’s threshold.

Under Federal law and due to special marine safety construction guidelines, USCG-regulated small vessels are not subject to land-based architectural configuration requirements. Although we do our best to accommodate passengers with limited mobility consistent with our vessel capabilities, staffing and the docking space which is publicly owned and controlled, we can do a better job with advance notice.

LAZ Parking Garage at 111 E. Wacker Drive. This garage is across the street from our street-level dock entrance. Make a self-parking reservation online.

Discount rates available for Mercury customers with validation: $14 for 1-3 hours or $15 for 3-4 hours of parking. After 4 hours, standard rates apply.

IMPORTANT: You must have your parking ticket stamped at our ticket window or on your boat in order to receive the discounted rate. Stamped tickets must be further validated at the parking garage office before departing the garage.

Note: LAZ Parking Services at 111 E. Wacker is not owned or affiliated with Chicago’s First Lady Cruises. The parking information posted here is merely for the convenience of our guests and is not to be construed as a recommendation or endorsement.

We are located on Michigan Avenue just 3 blocks north of Millennium Park. Visit TheMagnificentMile.com or MillenniumPark.org for activities, events and special offers.